Introduction
In today’s competitive online marketplace, E-Commerce Product Datasets play a critical role in driving smarter decisions. A mid-sized U.S. retail brand selling electronics on Flipkart was struggling with stagnant product ratings and limited visibility into customer sentiment. To overcome these hurdles, the brand partnered with ArcTechnolabs to scrape Flipkart data—leveraging a rich, pre-scraped dataset of verified reviews. With access to structured insights across categories like headphones and power banks, the brand was able to decode buyer pain points, benchmark against competitors, and implement rapid improvements that boosted ratings, conversions, and customer trust.
Client Overview
A mid-sized U.S.-based retail brand specializing in affordable electronics was struggling with stagnant customer ratings on its India-based Flipkart storefront. Despite competitive pricing and decent sales volume, the products averaged a 3.4-star rating, which posed challenges in visibility and conversion rates.
The Challenge
The client lacked visibility into what Indian customers were saying. Manual review analysis was not scalable, and customer service teams couldn't extract actionable insights fast enough. The brand needed a faster, more intelligent system to decode consumer pain points, improve quality, and enhance brand perception.
ArcTechnolabs Solution:
ArcTechnolabs delivered a ready-to-use dataset of pre-scraped Flipkart reviews , covering verified purchases in categories like headphones, Bluetooth speakers, and power banks. The data included review titles, ratings, full text, locations, timestamps, and translations in English and Hindi. Filters highlighted low-rating clusters, top reviewers, and competitor mentions. With added sentiment analysis, keyword clustering, and benchmarking, the brand quickly identified user pain points and product gaps compared to top-performing rivals.
Sample Data Extract (Headphones Category)
| Review Title | Rating | Review Text | Location | Date |
|---|---|---|---|---|
| Sound is below average | 2.0 | Not satisfied. Bass is too low. Mic doesn't work properly. | Mumbai | 2025-01-10 |
| Worth every penny! | 5.0 | Crisp sound and deep bass. Battery life is amazing. | Bangalore | 2025-01-09 |
| Not working after week | 1.0 | Stopped working in 6 days. Flipkart denied return. | Delhi | 2025-01-08 |
| Great for calls | 4.0 | Clear audio during Zoom calls. Lightweight and comfy. | Pune | 2025-01-06 |
Client Testimonial
"ArcTechnolabs provided us with more than just data—they delivered actionable insights. Their pre-scraped Flipkart review intelligence gave us the visibility we needed to improve product ratings and customer satisfaction. The sentiment analysis, competitor benchmarking, and structured data helped us address key pain points fast. With their support, we saw a significant improvement in our ratings and customer trust within 60 days. ArcTechnolabs has become an integral part of our strategy."
— VP of Product Strategy, U.S. Electronics Retail Brand
Conclusion
By partnering with ArcTechnolabs , the U.S. retail brand transformed customer voice into measurable product improvements, resulting in higher ratings, better visibility, and increased customer trust on Flipkart. With pre-scraped review intelligence, brands can skip the data engineering bottleneck and jump straight into action—a move that can make or break success in competitive marketplaces.
